NewsYour Partner in Service and Maintenance: What to Expect in 2025

Our Focus for 2025: Customer Satisfaction and Complete Support

Parts service – Always at your service!

Do you need parts or do you have questions about specific parts? Our team is ready to help you quickly and professionally. Send an e-mail to parts@omori.eu and we will ensure that your request is handled with care. Is a part not to your liking or not suitable? We apologize for the inconvenience! Send us an e-mail at parts@omori.eu with your return request, and we will be happy to help you solve the problem. Your satisfaction is our priority!

Service – We are happy to help you!

If you have a question about a malfunction or maintenance, please contact our service department and send an e-mail to service@omori.eu. For emergencies, you can reach our service team on telephone number +31(0)886667470. Also for aftersales, we request that you contact our service department. This is after commissioning with a signed site acceptance test (SAT) and the realization of the finishing points. If this applies, you will receive a message from our project manager. In this way, we can serve you quickly and solve your problems.

We have now concluded maintenance contracts for service with several customers. They are aware that preventive maintenance pays for itself. This will result in higher availability and reliability of your installation. If you would like to know more about the benefits and discounts that Omori Europe can offer you, send an email to service@omori.eu The Service manager will then contact you and discuss the options with you.

Do you have a complaint? We are here for you!

At Omori Europe we strive to offer you the best service and products. Do you have a complaint about a part, maintenance or another experience? Let us know!

We take your feedback seriously and do our utmost to find a solution together. You can easily submit your complaint by sending an e-mail to: klacht@omori.eu.

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